Case Studies

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Aerospace and Defense Contractor
- Summary:
- A Fortune 500 aerospace and defense company utilised Managed Print Services to reduce costs 30-50%, optimised document processes, improve information security, and promote sustainability.
- Business Department:
- Operations
- Service Offering (s):
- MPS
Aliant
- Summary:
- Aliant, a leading North American regional provider of information and communications technology, re-designed monthly bills to increase customer satisfaction and outsourced print production to cut costs.
- Business Department:
- Administration, Customer Service, Marketing, Operations
- Industry:
- Telecommunications
- Service Offering (s):
- Customer Communication Services, Document Production and Publishing Services, MPS
Carillion
- Summary:
- Carillion plc, a leading UK support service and construction company, teamed with Xerox to implement managed print services that saved over £600,000 in the first 6 months.
- Business Department:
- Information Technology (IT), Operations
- Service Offering (s):
- MPS
European Patent Office
- Summary:
- The European Patent Office, which manages patent protection for 38 countries, deployed managed print services incorporating 600 state-of-the-art multifunction printers that each have greater than 98% device availability.
- Business Department:
- Information Technology (IT), Operations
- Service Offering (s):
- MPS
KeyCorp
- Summary:
- KeyCorp, a Fortune 500 financial services company, partnered with Xerox Global Services to deploy a managed print services program and a long-term printing strategy that generates guaranteed savings year over year.
- Business Department:
- Information Technology (IT), Operations
- Industry:
- Banking
- Service Offering (s):
- MPS
Mobile Phone Manufacturer
- Summary:
- One of the world’s top manufacturers of mobile phones implemented managed print services that reduced costs and provided needed consistency, functionality and reliability to their worldwide print infrastructure.
- Business Department:
- Information Technology (IT), Operations
- Industry:
- Telecommunications
- Service Offering (s):
- MPS
QinetiQ
- Summary:
- QinetiQ, a leading international defense and security technology firm, reduced costs and their carbon footprint with managed print services that provide greater mobility, flexibility, control, and security with 80% fewer printers.
- Business Department:
- Information Technology (IT), Operations
- Industry:
- High Tech
- Service Offering (s):
- MPS
Reuters
- Summary:
- Reuters, the world’s largest news agency, implemented managed print services that reduced the total cost of their printer fleet by up to 19% per year while increasing user satisfaction and productivity.
- Business Department:
- Information Technology (IT)
- Industry:
- High Tech
- Service Offering (s):
- MPS
Roads and Traffic Authority (RTA)
- Summary:
- The Roads and Traffic Authority (RTA) is the New South Wales Government agency responsible for improving road safety, testing and licensing drivers, registering and inspecting vehicles, and managing the road network to achieve consistent travel times. The agency had an aging printer, facsimile and photocopier fleet and needed to work with a vendor that could establish its print infrastructure requirements and provide quality services including the management, maintenance, supplies and support of print and multifunction devices.
- Industry:
- Public Sector
- Service Offering (s):
- MPS
Sun Microsystems Inc.
- Summary:
- Sun Microsystems, a technology leader, turned to Xerox as the only company that could contractually commit to saving Sun 25% on its spiraling office printing costs.
- Business Department:
- Information Technology (IT), Operations
- Industry:
- High Tech
- Service Offering (s):
- MPS