Case Studies
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Co-operative Financial Services
- Summary：
- Co-operative Financial Services (CFS), a large consumer co-operative that includes banking and insurance subsidiaries, outsourced their communications management of inbound correspondence to Xerox to improve customer service and cut costs.
- Business Department：
- Marketing
- Industry：
- Insurance
- Service Offering (s)：
- Client Account Lifecycle Management Services, Mail and Distribution Services
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