1. Purpose of Setting a Social Media PolicyFuji Xerox and its affiliated companies (hereafter Fuji Xerox) provide a social media policy to ensure quality communication with customers using social media and to improve our business activities.
2. Approach to Information TransmissionFuji Xerox will engage in communication with customers with an approach to transparent and consistent information transmission.
3. Attitude for Participation in Social Media
- understands that social media is a place where customers take the lead in communication.
- aims to properly understand the features of social media and utilize it effectively.
- aims to improve our business activities by developing an attitude to listen to the “voices” of customers in social media.
- will be responsible for the content we publish and will take care not to provide misleading information.
4. Respect for Employees' Communication in Social Media
- understands that participation in social media improves our business activities.
- will communicate in social media observing the company's general guidelines.
6.1 Publication Content and Correspondence
Product information and messages to our customers are published through Fuji Xerox's official accounts. Fuji Xerox ensures we will go through all enquiries and opinions obtained through social media, however, please understand that we may not be able to respond quickly or reply to all opinions.
Please be careful with account names that resemble Fuji Xerox's official accounts. Current official account in Hong Kong is listed below:
Fuji Xerox official YouTube global channel:
Fuji Xerox (Hong Kong) official Facebook page:
Fuji Xerox (Hong Kong) official LinkedIn page: