3.4.4 Professional Customer Training Support Banner

Professional Customer Training Support

Overview

To ensure customers can fully capitalize on the powerful functionality of Fuji Xerox products, we will provide comprehensive customer training covering not only equipment operation, but also applications tailored to customers’ workflow so as to maximize their return on investment in the Fuji Xerox solutions. 
 
Refresh or special customer training can be arranged at Fuji Xerox’ or customer’s premise on a charged basis. For details, please contact your account manager or Customer Support Center at (852) 2513 2513 (Hong Kong) or (853) 2855 8008 (Macau).

Training Information

In-House Training Schedule

In-House Training Schedules Jul - Sep 2018

File Size:
508.6 KB
Document Type:
Portable Document Format
Download Resource

Training Agenda

Objectives:

To enrich the color output performance of Fuji Xerox device
To use the Fuji Xerox device more productively

Venue:

Fuji Xerox (Hong Kong) Limited, Training Center
11/F Cityplaza 4, 12 Taikoo Wan Road, Quarry Bay, Hong Kong(Tai Koo Shing MTR - Exit E)(Map)

Duration:

2 Hours

Trainer:

Fuji Xerox Hong Kong Customer Training Officer

Participants:

General Operator, Administrator, HR & Marketing Staff

 

 

Printing color applications

  • Special paper printing
    • Heavyweight
    • Gloss
    • Label
    • Transparent
    • Envelope
  • Secure Print
  • Poster printing
  • Booklet printing
  • Watermark
    •    - Text watermark
    •    - Bitmap watermark
  • Background Form printing

Banner Printing

Mobile Print

  • App print
    • Print Document
    • Print Album
    • Print Webpage
    • Print & Shoot
    • Print with Auditron
  • Air Print
    • Print Document
    • Print Album

 

Objectives:

To enhance customer professional color concept.
To raise customer color printing interest & knowledge.
To fully-utilize the use of color machine.

Venue:

Fuji Xerox (Hong Kong) Limited, Training Center
11/F Cityplaza 4, 12 Taikoo Wan Road, Quarry Bay, Hong Kong(Tai Koo Shing MTR - Exit E)(Map)

Duration:

2 Hours

Trainer:

Fuji Xerox (Hong Kong)Customer Training Officer

 

Color Workflow Concept

Special Paper Usage (show print samples, printing features, bypass settings)

  • Xerox Colotech + Gloss
  • Xerox Colotech + Silk
  • Fancy Paper
  • Die Cut Paper

Advanced Print Features

Fiery Vue function --- Combine & Manage Microsoft Office File into booklet

SIQA  Tool ---  Alignment adjustment & Color uneven

 

Objectives:

To demonstrate the basic features of Fuji Xerox DocuWorks software

Venue:

Fuji Xerox (Hong Kong) Limited, Training Center
11/F Cityplaza 4, 12 Taikoo Wan Road, Quarry Bay, Hong Kong(Tai Koo Shing MTR - Exit E)(Map)

Duration:

3 Hours

Trainer:

Fuji Xerox Hong Kong Customer Training Officer

Participants:

Customer for above products newly installed

 

 

  1. Introduction
  2. What can do with DocuWorks?
  3. DocuWorks Desk
    • Create User Folders
    • Create Link Folders
    • Preview documents
  4. DocuWorks Viewer
  5. Manage DocuWorks Documents
    • Create DocuWorks document
    • Stack / Un-stack document
    • DocuWorks Binder
    • Re-arrange page sequences
    • DocuWorks Container
  6. Edit DocuWorks Documents
    • Header / Footer
    • Annotation
      • Apply annotations
      • Create custom annotations
  7. Capture Data in DocuWorks Documents
    • Copy text
    • Capture image
    •  Optical Character Recognition (OCR)
  8. Convert DocuWorks Document to Other Formats
    • Use Image Converter, to:
      • Bitmap / JPEG / TIFF / PDF
    • Use Adobe Printer
  9. Security Settings of DocuWorks Documents
  10. Search Documents using DocuWorks

 

Objectives:

To demonstrate the basic set up and management of key features for Fuji Xerox

Model:
  • ApeosPort-V CC275
  • ApeosPort-V C3373
  • ApeosPort-V C3375
  • ApeosPort-V C4475
  • ApeosPort-V C5575
  • ApeosPort-V C6675
  • ApeosPort-V C7775
  • ApeosPort-V C5580
  • ApeosPort-V C6680
  • ApeosPort-V C7780
  • ApeosPort-VI C2271
  • ApeosPort-VI C3370
  • ApeosPort-VI C4471
  • ApeosPort-VI C5571
  • ApeosPort-VI C6671
  • ApeosPort-VI C7771
  • ApeosPort-VI C5585
  • ApeosPort-VI C6685
  • ApeosPort-VI C7785
  • ApeosPort-V 7080/6080
  • DocuCentre-V C2275
  • DocuCentre-V C3373
  • DocuCentre-V C3375
  • DocuCentre-V C4475
  • DocuCentre-V C5575
  • DocuCentre-V C6675
  • DocuCentre-V C7775
  • DocuCentre-VI C3370
  • DocuCentre-VI C3371
  • DocuCentre-VI C4471
  • DocuCentre-VI C5571
  • DocuCentre-V 7080/6080
     
Venue:

Fuji Xerox (Hong Kong) Limited, Training Center

11/F Cityplaza 4, 12 Taikoo Wan Road, Quarry Bay, Hong Kong(Tai Koo Shing MTR - Exit E)(Map)

Duration:

3 Hours

Trainer:

Fuji Xerox Hong Kong Customer Training Officer

Participants:

Admin and IT staff members for the above products newly installed

 

 

Administration Mode

Local Auditron Setting

  • Create User Accounts
  • Activate User Accounting (Auditron Mode)
  • Print User Usage Report (Auditron Report)
  • Reset User Usage
    Delete User Account


Manage Address Book

  • Create Address Book
  • Edit Address
  • Delete Address

Receive Fax at PC

  • Create Folder
  • Create Job Flow Sheet to Link with Folder
  • Link Job Flow Sheet to Folder
  • Activate receiving fax in folder at device
  • Deactivate receiving fax in folder at device

 

Easy UI Screen Customization

  • Set Default Settings for Easy UI Functions
  • Change Position of Easy UI Icons
  • Delete Easy UI Icons
  • Change Easy UI Icon Names

 

Objectives:

To demonstrate the basic features of Fuji Xerox Working Folder Service

Venue:

Fuji Xerox (Hong Kong) Limited, Training Center

11/F Cityplaza 4, 12 Taikoo Wan Road, Quarry Bay, Hong Kong(Tai Koo Shing MTR - Exit E)(Map)

Duration:

2 Hours

Trainer:

Fuji Xerox Hong Kong Customer Training Officer

Participants:

Customer for above products newly install

 

  

Account Registration

  • Initial User Account
  • Reset Password
  • Edit Personal Information

 

Operation on PC

  • Create Group and User Account
  • Create Public Drawer and Folder
  • Change access permission of Public Drawer
  • Manage Public and Personal Drawer
  • Upload and Download file
  • Share file and send to public
  • Check usage status

 

Operation On MFD
  • Scan Direct to Working Folder
  • Print Direct from Working Folder

 

Operation on Smartphone (iOS and Android)

 

    • Download application
    • Login to Working Folder via Smartphone
    • Upload and Download file

     

Objectives:

To demonstrate the usage of the copying, faxing, printing and scanning features for Fuji Xerox

Model:
  • ApeosPort-IV C2270
  • ApeosPort-IV C3370
  • ApeosPort-IV C4470
  • ApeosPort-IV C5570
  • ApeosPort-IV C2275
  • ApeosPort-IV C3373
  • ApeosPort-IV C3375
  • ApeosPort-IV C4475
  • ApeosPort-IV C5575
  • ApeosPort-IV C5580
  • ApeosPort-IV C6680
  • ApeosPort-IV C7780
  • ApeosPort-IV C4430
  • ApeosPort-IV 6080
  • ApeosPort-IV 7080
  • ApeosPort-IV 3070
  • ApeosPort-IV 4070
  • ApeosPort-IV 5070
  • ApeosPort-VI C7785
  • ApeosPort-V 7080/6080
  • DocuCentre-IV C2270
  • DocuCentre-IV C3370
  • DocuCentre-IV C3370
  • DocuCentre-IV C4470
  • DocuCentre-IV C5570
  • DocuCentre-IV C3373
  • DocuCentre-IV C3375
  • DocuCentre-IV C5575
  • DocuCentre-IV C2260
  • DocuCentre-IV C2263
  • DocuCentre-IV C2265
  • DocuCentre-IV 3070
  • DocuCentre-IV 4070
  • DocuCentre-IV 5070
  • DocuCentre-IV 6080
  • DocuCentre-IV 7080
  • DocuCentre-IV 2060
  • DocuCentre-IV 3060
  • DocuCentre-IV 3065
Venue:

Fuji Xerox (Hong Kong) Limited, Training Center

11/F Cityplaza 4, 12 Taikoo Wan Road, Quarry Bay, Hong Kong(Tai Koo Shing MTR - Exit E)(Map)

Duration:

1.5 Hours

Trainer:

Fuji Xerox Hong Kong Customer Training Officer

 

 

Basic overview of the products

Copy Features:

  • Output Color (for color capable machine only)
  • 2-Sided Copying
  • Reduce / Enlarge
  • Paper Tray Selection
  • Lighter / Darker
  • Original Type
  • Collation
  • Multi-up
  • Original Size
  • Stop and Cancel Job
  • Staple & Punch (Optional)

     

Print Features:

  • Output color (for color capable machine only)
  • Paper Size / Output Size
  • 2-Sided Print
  • Paper Tray Selection
  • Paper Type
  • Multi-Up
  • Secure Print
  • Staple & Punch (Optional)
  • PC Fax (Optional)

     

Scan Features:

  • Scan to Mailbox / Email / PC
  • Output Color (for color capable machine only)
  • Scan Resolution
  • 2-Sided Original
  • File Format
  • Original Type
  • File Name

     

Fax Features(Optional):

  • Using Address Book
  • Multiple destination
  • On-hook Send
  • 2-Sided fax
  • Lighter / Darker
  • Original Type
  • Check Fax Status
  • Print History Report
  • Daily Care & Other Services:
  • Clear paper Jam
  • Check and Replace Consumable
  • Check Billing Information

Daily Care & Other Services:

  • Clear paper Jam
  • Check and Replace Consumable
  • Check Billing Information
 

 

Objectives:

To demonstrate the usage of the copying, faxing, printing and scanning features for Fuji Xerox

Model:
  • ApeosPort-V CC275
  • ApeosPort-V C3373
  • ApeosPort-V C3375
  • ApeosPort-V C4475
  • ApeosPort-V C5575
  • ApeosPort-V C6675
  • ApeosPort-V C7775
  • ApeosPort-V C5580
  • ApeosPort-V C6680
  • ApeosPort-V C7780
  • ApeosPort-VI C2271
  • ApeosPort-VI C3370
  • ApeosPort-VI C4471
  • ApeosPort-VI C5571
  • ApeosPort-VI C6671
  • ApeosPort-VI C7771
  • ApeosPort-V C5585
  • ApeosPort-V C6685
  • ApeosPort-V C7785
  • ApeosPort-V 7080/6080
  • ApeosPort-V 5070/4070
  • DocuCentre-V C2275
  • DocuCentre-V C3373
  • DocuCentre-V C3375
  • DocuCentre-V C4475
  • DocuCentre-V C5575
  • DocuCentre-V C6675
  • DocuCentre-V C7775
  • DocuCentre-VI C3370
  • DocuCentre-VI C3371
  • DocuCentre-VI C4471
  • DocuCentre-VI C5571
  • DocuCentre-V 7080/6080
  • DocuCentre-V 5070/4070
  • DocuCentre-V 3065/2060
     
Venue:

Fuji Xerox (Hong Kong) Limited, Training Center

11/F Cityplaza 4, 12 Taikoo Wan Road, Quarry Bay, Hong Kong(Tai Koo Shing MTR - Exit E)(Map)

Duration:

1.5 Hours

Trainer:

Fuji Xerox Hong Kong Customer Training Officer

 

 

Basic overview of the products

Copy Features:

  • Output Color (for color capable machine only)
  • 2-Sided Copying
  • Reduce / Enlarge
  • Paper Tray Selection
  • Lighter / Darker
  • Original Type
  • Collation
  • Multi-up
  • Original Size
  • Stop and Cancel Job
  • Staple & Punch (Optional)

     

Print Features:

  • Output color (for color capable machine only)
  • Paper Size / Output Size
  • 2-Sided Print
  • Paper Tray Selection
  • Paper Type
  • Multi-Up
  • Secure Print
  • Staple & Punch (Optional)
  • PC Fax (Optional)

     

Scan Features:

  • Scan to Mailbox / Email / PC
  • Output Color (for color capable machine only)
  • Scan Resolution
  • 2-Sided Original
  • File Format
  • Original Type
  • File Name

     

Fax Features(Optional):

  • Using Address Book
  • Multiple destination
  • On-hook Send
  • 2-Sided fax
  • Lighter / Darker
  • Original Type
  • Check Fax Status
  • Print History Report
  • Daily Care & Other Services:
  • Clear paper Jam
  • Check and Replace Consumable
  • Check Billing Information

Daily Care & Other Services:

  • Clear paper Jam
  • Check and Replace Consumable
  • Check Billing Information
 

 

Post Customer Training Evaluation Form

Post Customer Training Evaluation Form

File Size:
1.27 MB
Document Type:
Portable Document Format
Download Resource

Training Contact Information

Venue:

Fuji Xerox (Hong Kong) Limited - Training Center

11/F Cityplaza 4, 12 Taikoo Wan Road, Quarry Bay, Hong Kong

(Tai Koo Shing MTR - Exit E)(Map)

Hotline:

(852) 2513 2030

Email:

fxhk.cto@hkg.fujixerox.com

Training Notes

ApeosPort-V 7080/6080 Copy Print Fax Scan Quick Tips Daily Care
ApeosPort-IV 7080/6080 Copy Print Fax Scan Quick Tips Daily Care
ApeosPort-V 5070/4070 Copy Print Fax Scan Quick Tips Daily Care
ApeosPort-IV 5070/4070/3070 Copy Print Fax Scan Quick Tips Daily Care Store to USB
ApeosPort-II 7000/6000 Copy Print Fax Scan Quick Tips Daily Care 1 Daily Care 2
DocuCentre-V 7080/6080 Copy Print Fax Scan Quick Tips Daily Care
DocuCentre-IV 7080/6080 Copy Print Fax Scan Quick Tips Daily Care
DocuCentre-V 5070/4070 Copy Print Fax Scan Quick Tips Daily Care
DocuCentre-IV 5070/4070/3070 Copy Print Fax Scan Quick Tips Daily Care Store to USB
DocuCentre-V 3065/2060 Copy Print Fax Scan Quick Tips Daily Care
DocuCentre-IV 3065/3060/2060 Copy Print Fax Scan Quick Tips Daily Care
DocuCentre-III 2007 Copy Print Fax Scan Quick Tips Daily Care
DocuCentre-II 7000/6000 Copy Print Fax Scan Quick Tips Daily Care 1 Daily Care 2
DocuCentre-II 3005/2005 Copy Print Fax Scan Quick Tips Daily Care
DocuCentre-II 5010/4000 Copy Print Fax Scan Quick Tips Daily Care
Document Centre 1085/1055 Quick Tips
Document Centre 2056 / 2058 Quick Tips
Docu Centre S2220 / S2420 Quick Tips
DocuCentre SC2020 Quick Tips Address Book Setup

Auditron Seup Guide

Fuji Xerox 4112/4127 Copy Print Scan
D125/110/95 Copy Print Scan

DocuPrint 340A Print Daily Care
Phaser 4510 Print Daily Care


ApeosPort-VI C7771/C6671/C5571/ C4471/C3371/C3370/ C2271 Copy Print Fax Scan Quick Tips Daily Care Help
ApeosPort-V C7785/C6685/C5585 Copy Print Fax Scan Quick Tips Daily Care
ApeosPort-V C7780/C6680/C5580 Copy Print Fax Scan Daily Care
ApeosPort-V C6676/C5576/C4476/ C3376/C3374/C2276 Copy Print Fax Scan Quick Tips Daily Care
ApeosPort-V C7775/C6675/C5575/ C4475/
C3375/C3373/C2275
Copy Print Fax Scan Quick Tips Daily Care
ApeosPort-V C3320 Copy Print Fax Scan Quick Tips Daily Care
ApeosPort-IV C7780/C6680/C5580 Copy Print Fax Scan Quick Tips Daily Care
ApeosPort-IV C5575/C4475/C3375/ C3373/C2275 Copy Print Fax Scan Quick Tips Daily Care
ApeosPort-IV C5570/C4470/C3370/ C2270 Copy Print Fax Scan Quick Tips Daily Care
ApeosPort-IV C4430 Copy Print Fax Scan Quick Tips Daily Care
ApeosPort-III C7600/C6500/C5500 Copy Print Fax Scan Quick Tips Daily Care Store & Send Link
ApeosPort-III C3300/C2200 Copy Print Fax Scan Quick Tips Daily Care
ApeosPort-III C4400 Copy Print Fax Scan Quick Tips Daily Care
ApeosPort-II C7500/C6500/C5400 Copy Print Scan Quick Tips
ApeosPort-II C4300/C3300/C2200 Copy Print Fax Scan Quick Tips Daily Care
DocuCentre-VI C5571/C4471/ C3371/C3370 Copy Print Fax Scan Quick Tips Daily Care Store & Send Link
DocuCentre-V C7775/C6675/C5575/ C4475/C3375/ C3373/C2275 Copy Print Fax Scan Quick Tips Daily Care
DocuCentre-IV C5575/C4475/ C3375/C3373 Copy Print Fax Scan Quick Tips Daily Care
DocuCentre-IV C5570/C4470/ C3370/C2270 Copy Print Fax Scan Quick Tips Daily Care
DocuCentre-V C2265 Copy Print Fax Scan Quick Tips Daily Care
DocuCentre-IV C2265/C2263 Copy Print Fax Scan Quick Tips Daily Care
DocuCentre-IV C2260 Copy Print Fax Scan Quick Tips Daily Care
DocuCentre-III C3300/C2200 Copy Print Fax Scan Quick Tips Daily Care
DocuCentre-III C4400 Copy Print Fax Scan Quick Tips Daily Care
DocuCentre-III C3100 Copy Print Fax Scan Quick Tips Daily Care
DocuCentre-III C2201 Copy Print Fax Scan Daily Care
DocuCentre-II C4300/C3300/C2200 Copy Print Fax Scan Quick Tips Daily Care
DocuCentre-II C3000 Copy Print Fax Scan Quick Tips Daily Care


WorkCentre 3210 Copy Print Fax Scan Daily Care Network Scan
WorkCentre 3220 Copy Print Fax Scan Scan to E-mail    Daily Care Network Scan


Xpress Support App Quick Tips
Print Envelope Guide Download
Scan Translation Service Registration Guide Device Operation

Web Operation

Docuworks 8.0 Quick Tips Registration Guide 
Address Setup Guide             Download
Auditron Setup Guide Download
Working Folder Activation Guide FAQ Quick Tips for Mobile