About Sustainability

Fuji Xerox has always done its utmost to give back to the communities that sustain its business by being a customer-driven organization which adheres to a "Good Company" concept first pioneered in 1992. According to this concept, a good company should be "strong", "kind" and "interesting". A "strong" company delivers consistently excellent products and services that satisfy customers, and continually reward shareholders. A "kind" company contributes to local and global communities in terms of its environmental conservation efforts, ethical behavior and social contributions. Employees who work with "interesting" companies tend to enjoy more personally and professionally fulfilling careers. We aim to be a company that optimally balances all three qualities.

Sustainability & Energy Policy

Fuji Xerox (Hong Kong) Limited will, under the corporate culture’s vision, “Good Company Concept”, strive to satisfy all stakeholders by offering products, services and solutions that are safe and kind to the society, environment and people. Targeting to transform risks into opportunities, we have developed and implemented an Environmental Management System (EMS) and Energy Management system (EnMS) in accordance with ISO14001 and ISO 50001 standard with reference to other requirements related to social responsibility, quality, business continuity as well as occupational health and safety.  We provide Information and Communications Technology specializing in document management consultancy to every industry through a full range of solutions and services - from multifunction devices with comprehensive functions of copy, print, fax and scan; production printing systems; document management and workflow software; to enterprise print services, document supply chain management and business process services. We:


  1. Lead to ensure compliance of legal regulations and other requirements which not limited to finance, business ethics, information security, human resources, environment and energy;
  2. Engage in energy/resource saving by promoting eco-conscious products, services and solutions to our customers and other stakeholders;
  3. Apply our professionalism to help customers achieve sustainability including proactive collection of used products and parts for reuse or recycle under our recycling system;
  4. Foster green, health, safe and kind workplace by promoting pollution prevention, energy reduction, occupational risk management, social contribution and biodiversity conservation;
  5. Execute purchase of eco-conscious products that toward reducing impact to environment;
  6. Heighten our environmental and other social responsibility performances continuously by setting up objectives and targets as well as conducting periodical reviews; and
  7. Keep on encouraging our contractors and suppliers to improve their environmental, energy performance and other social responsibility performance as far as practicable.

We will inculcate our Sustainability Policy in the consciousness of all employees, and make it readily available to stakeholders.

Herbert Hui
Managing Director 
3 July 2017

With Fuji Xerox "Unity of Words and Deeds" philosophy, we adopt our "Real Green" solution and apply with Sustainability Policy in our daily operations. To align with the Sustainability Policy, we adopt an Energy Management System in managing and continually improving our energy performance. And we also promote it to our stakeholders for achieving our common energy objectives and targets and minimizing energy costs at work environment.


In order to achieve our year-to-year carbon reduction with respect to the energy use, we commit to:


  1. Ensure the compliance of this energy policy and other related legal requirements applicable to our energy use, consumption and efficiency via similar evaluation mechanism with Environmental Management System.
  2. Deploy our energy efficient products, services and solutions with innovative technology in daily operation and promote to stakeholders not limited to customers and vendors.
  3. Intend to purchase and use high energy efficiency products, services and solutions in our operations.
  4. Improve the energy performance and efficiency of operation continually.
  5. Document, manage information and performance progress of energy objectives and targets and communicate to stakeholders effectively.
  6. Establish an Energy Team to monitor the energy performance regularly and continue having Sustainability Committee to review and plan new energy-saving practices aiming to achieve objectives and targets.

Herbert Hui
Managing Director 
1 July 2012

Embracing the “Good Company Concept”, Fuji Xerox (Hong Kong) Limited is committed to sustainability and we actively take into consideration the full life cycle of all products and services we procured. With adopting ISO 20400 Sustainable Procurement Guidelines, we aim to acquire products and services with minimal or no adverse impacts to the environment. We:


  1. Ensure compliance of this Sustainable Procurement Policy and other related legal requirements which not limited to finance, business ethics, information security and environment;
  2. Encourage the procurement of products and services that have comparatively less adverse or more beneficial impact on the environment and human health;
  3. Establish systems to record, assess and evaluate our suppliers’ environmental performance;
  4. Maintain an awareness of sustainability issues and good procurement practices;
  5. Include evaluation criteria on sustainability performance in tender selection process;
  6. Provide information related to green procurement practices to facilitate staff in selection of suitable suppliers; and
  7. Promote awareness of environmental issues throughout the supply chain and encourage suppliers to improve their environmental, energy performance and other social responsibility performance as far as practicable.

We will inculcate our Sustainable Procurement Policy in the consciousness of all employees, and make it readily available to stakeholders. 

Herbert Hui
Managing Director 
1 April 2017

With one of the Fuji Xerox Shared Values of "Customer Satisfaction", we strive to satisfy all stakeholders by offering products, services and solutions continuously that are safe and kind to the society, environment and people.


To achieve this objective, we have developed and implemented a Business Continuity Management System (BCMS) in accordance with ISO22301 standard with reference to other requirements related to risk management, quality as well as occupational health and safety. We provide the sale and service of knowledge and document management solutions with provisions include but are not limited to digital multifunction devices, document management software, office supplies, laser printers, enterprise digital printing and publishing systems. We:


  1. Ensure compliance of this business continuity management system policy and other requirements which not limited to finance, business ethics, information security and environment;
  2. Engage and mobilize our internal resource to achieve the objective of providing products, services and solutions to our customers and other stakeholders continuously;
  3. Apply our professionalism to achieve sustainability and continuity, including proactive management of the identified risks under business continuity management system;
  4. Establish a Risk Management Team to monitor the performance progress on the objectives and targets as well as conducting periodical reviews;
  5. Document, manage information and performance progress of business continuity management objectives and targets and communicate to stakeholders effectively;
  6. Regular review of its business continuity process and exercise on business continuity plan are required. The responsible parties will monitor the review process, exercise results, benchmark the results and provide support where necessary; and
  7. Improve the business continuity management system to ensure the continuity of operation effectively.


We will inculcate our Business Continuity Management System Policy in the consciousness of all employees, and make it ready available to stakeholders.

Herbert Hui
Managing Director 
1 July 2013

Self - Declaration regarding FSC-POL-01-004 (Policy for the Association of Organizations with FSC)


The signing Organization is associated with the Forest Stewardship Council A.C., Oaxaca, Mexico, or one of its subsidiaries or affiliates (hereinafter: FSC) by being either a member of or having a contractual relationship with FSC. Hereby the signing Organization explicitly states that it has read and understood the "Policy for the Association of Organizations with FSC" as published under This policy stipulates FSC's position with regards to unacceptable activities by organizations and individuals which already are or would like to be associated with FSC as well as the mechanism for disassociation.


In light of the above, we explicitly agree currently and in the future, as long as the relationship with FSC exists, not to be directly or indirectly involved in the following unacceptable activities:


  1. Illegal logging or the trade in illegal wood or forest products.
  2. Violation of traditional and human rights in forestry operations.
  3. Destruction of high conservation values in forestry operations.
  4. Significant conversion of forests to plantations or non-forest use.
  5. Introduction of genetically modified organisms in forestry operations.
  6. Violation of any of the ILO Core Conventions as defined in the ILO Declaration on Fundamental Principles and Rights at Work.

FSC license code: FSC-C019572

For more details of our commitment on Sustainability, efforts and achievements in economic, environmental and social aspects, please read our Sustainability Report at

360° Sustainable Value Chain

Fuji Xerox has a longstanding commitment to environmentally responsible product design, industry-leading print management services and solutions and an end-of-life resource recovery program that is second to none. Having committed decades of research, innovation and resources in this area, Fuji Xerox has led the industry by embracing a holistic life cycle view across every aspect of how we manage our environmental performance. While our customers are focused on reducing energy, print and electronic waste inside their organizations, we have found that stage in the product life cycle is only part of the story.

Fuji Xerox is unique in addressing sustainability at every step in the value chain. From parts procurement through an extensive supply chain, to our manufacturing operations, to customer use and disposal of our products at end of life - Fuji Xerox has proven its commitment to sustainability at every step in the value chain.
Since 2007 Fuji Xerox has been working with approximately 300 suppliers to address sustainability in the supply chain. This involved developing a robust set of standards based on the United Nations Global Compact and the Electronic Industry Code of Conduct. Complementing this is a detailed checklist which includes over 260 items across environmental, human rights, labor and business ethics areas. These results are fed into a plan-do-check-act framework to ensure improvements are implemented. We have recently extended this program from our manufacturing supply chain to our logistics providers. In 2009, we interviewed our primary distribution partners and asked them to perform self-evaluations.

Fuji Xerox has embraced fundamental standards for quality, environment and safety at its manufacturing sites in Japan, China, Korea and Thailand. They have been certified for ISO9001, ISO14001 and OHSAS18001 since 2003 and all share a goal of zero waste to landfill.

Fuji Xerox is well positioned to help our customers become more sustainable. Our technology and services are designed and managed to improve sustainability performance for customers.


  • Fuji Xerox equipment features environmentally responsible design and energy efficient enhancements.
  • Our document software and digital technologies reduce paper wastage.
  • Our services enable clients to improve the efficiency of document intensive processes and optimize their equipment infrastructure to save costs and cut carbon emissions.
Fuji Xerox takes responsibility for all end-of-life products and remanufacture, reuse or recycle them to achieve over 99% recycling rate at the Asia-Pacific remanufacturing factory in Thailand. Across Asia-Pacific, there are other three purpose-built state of the art remanufacturing, reuse and recycling facilities in Japan, China, and Australia to responsibly dispose our products at end-of-life.

Linking to this unique Integrated Recycling System, Fuji Xerox (Hong Kong) innovated to turn our warehouse into a local recycling center in 2004 at which we come up with various initiatives to engage with stakeholders such as proactive collection process to ensure the return all waste equipment, spare parts and consumables from customers, process change in separating materials before shipping to the recycling facility in Thailand, and "Green Tour" to promote CSR concepts to stakeholders.

Sustainability Report

Sustainability Management Services

Fuji Xerox (Hong Kong) helps companies achieve sustainable business operations and eco-friendly office by reducing the carbon footprint. Our sustainable office solutions include but not limited to Green Office Assessment, Energy Tracking Solutions and iESG for ESG data managment solutions.

Fuji Xerox (Hong Kong)’s Sustainability Assessments are derived from ISO 14064 (Greenhouse gas quantification and reporting) and the 360° of sustainable business operation concept. We measure the carbon footprint of an organization from four perspectives (People, Technology, Process and Organization), to achieve environmental sustainability, green workplace and eco-friendly office.

Sustainability assessments allow our customers to:

  • understand their current sustainability performance
  • confirm their baseline performance levels
  • set sustainability KPIs for future improvements

iESG is an innovative environmental and social data management tool which streamlines the ESG reporting process. iESG provides a simple, user-friendly, secure and affordable approach to managing your company’s sustainability performance from a single cloud-based platform.  iESG is based on the HKEx ESG requirements and can be customized to meet your company’s diverse reporting requirements. 

Fuji Xerox (Hong Kong) has received over 100 environmental sustainability certifications and awards over the past few years. We are passionate about sharing our successful experiences on sustainable business operations with the wider business community, and by providing green technology and solutions to our customers. We do not only help them fulfill their ESG regulatory requirements, but also help them work towards attaining various awards which will improve their corporate image, enhance staff engagement, reduce carbon footprint and achieve eco-friendly office.

Our services offer customized survey assessments which measure a company’s cultural and environmental factors which either support organizational policies and values or which create ethical and compliance risks. Fuji Xerox (Hong Kong) works closely with your company to understand and clarify your objectives in order to design and implement a concrete improvement plan which will help your company meet its sustainability goals.

Fuji Xerox (Hong Kong)’s Sustainability Management Services also improve your company’s public relations and stakeholder dialogue by developing and positioning a green strategy.  We help your company reach out to the relevant stakeholders across different media channels by concentrating on their specific focus areas. 

Regional Corporate Sustainability Membership

Fuji Xerox Asia Pacific is the first company in the document management and solutions field to be a Global Reporting Initiative (GRI) Community Member and supports the mission of GRI to empower decision makers everywhere, through GRI Sustainability Reporting Standards and its multi-stakeholder network, to take action towards a more sustainable economy and world.

Fuji Xerox has overseas operations in Asia Pacific including Greater China (including Hong Kong and Taiwan), South Korea, the Philippines, Vietnam, Myanmar, Cambodia, Thailand, Malaysia, Singapore, Indonesia, Australia and New Zealand.