About Sustainability

Fuji Xerox has always done its utmost to give back to the communities that sustain its business by being a customer-driven organization which adheres to a "Good Company" concept first pioneered in 1992. According to this concept, a good company should be "strong", "kind" and "interesting". A "strong" company delivers consistently excellent products and services that satisfy customers, and continually reward shareholders. A "kind" company contributes to local and global communities in terms of its environmental conservation efforts, ethical behavior and social contributions. Employees who work with "interesting" companies tend to enjoy more personally and professionally fulfilling careers. We aim to be a company that optimally balances all three qualities.

360° Sustainable Value Chain

Fuji Xerox has a longstanding commitment to environmentally responsible product design, industry-leading print management services and solutions and an end-of-life resource recovery program that is second to none. Having committed decades of research, innovation and resources in this area, Fuji Xerox has led the industry by embracing a holistic life cycle view across every aspect of how we manage our environmental performance. While our customers are focused on reducing energy, print and electronic waste inside their organizations, we have found that stage in the product life cycle is only part of the story.

Fuji Xerox is unique in addressing sustainability at every step in the value chain. From parts procurement through an extensive supply chain, to our manufacturing operations, to customer use and disposal of our products at end of life - Fuji Xerox has proven its commitment to sustainability at every step in the value chain.
Since 2007 Fuji Xerox has been working with approximately 300 suppliers to address sustainability in the supply chain. This involved developing a robust set of standards based on the United Nations Global Compact and the Electronic Industry Code of Conduct. Complementing this is a detailed checklist which includes over 260 items across environmental, human rights, labor and business ethics areas. These results are fed into a plan-do-check-act framework to ensure improvements are implemented. We have recently extended this program from our manufacturing supply chain to our logistics providers. In 2009, we interviewed our primary distribution partners and asked them to perform self-evaluations.

Fuji Xerox has embraced fundamental standards for quality, environment and safety at its manufacturing sites in Japan, China, Korea and Thailand. They have been certified for ISO9001, ISO14001 and OHSAS18001 since 2003 and all share a goal of zero waste to landfill.

Fuji Xerox is well positioned to help our customers become more sustainable. Our technology and services are designed and managed to improve sustainability performance for customers.


  • Fuji Xerox equipment features environmentally responsible design and energy efficient enhancements.
  • Our document software and digital technologies reduce paper wastage.
  • Our services enable clients to improve the efficiency of document intensive processes and optimize their equipment infrastructure to save costs and cut carbon emissions.
Fuji Xerox takes responsibility for all end-of-life products and remanufacture, reuse or recycle them to achieve over 99% recycling rate at the Asia-Pacific remanufacturing factory in Thailand. Across Asia-Pacific, there are other three purpose-built state of the art remanufacturing, reuse and recycling facilities in Japan, China, and Australia to responsibly dispose our products at end-of-life.

Linking to this unique Integrated Recycling System, Fuji Xerox (Hong Kong) innovated to turn our warehouse into a local recycling center in 2004 at which we come up with various initiatives to engage with stakeholders such as proactive collection process to ensure the return all waste equipment, spare parts and consumables from customers, process change in separating materials before shipping to the recycling facility in Thailand, and "Green Tour" to promote CSR concepts to stakeholders.

Sustainability Report

Sustainability Management Services

Fuji Xerox (Hong Kong) helps companies achieve sustainable business operations and eco-friendly office by reducing the carbon footprint. Our sustainable office solutions include but not limited to Green Office Assessment, Energy Tracking Solutions and iESG for ESG data managment solutions.

Fuji Xerox (Hong Kong)’s Sustainability Assessments are derived from ISO 14064 (Greenhouse gas quantification and reporting) and the 360° of sustainable business operation concept. We measure the carbon footprint of an organization from four perspectives (People, Technology, Process and Organization), to achieve environmental sustainability, green workplace and eco-friendly office.

Sustainability assessments allow our customers to:

  • understand their current sustainability performance
  • confirm their baseline performance levels
  • set sustainability KPIs for future improvements

iESG is an innovative environmental and social data management tool which streamlines the ESG reporting process. iESG provides a simple, user-friendly, secure and affordable approach to managing your company’s sustainability performance from a single cloud-based platform.  iESG is based on the HKEx ESG requirements and can be customized to meet your company’s diverse reporting requirements. 

Fuji Xerox (Hong Kong) has received over 100 environmental sustainability certifications and awards over the past few years. We are passionate about sharing our successful experiences on sustainable business operations with the wider business community, and by providing green technology and solutions to our customers. We do not only help them fulfill their ESG regulatory requirements, but also help them work towards attaining various awards which will improve their corporate image, enhance staff engagement, reduce carbon footprint and achieve eco-friendly office.

Our services offer customized survey assessments which measure a company’s cultural and environmental factors which either support organizational policies and values or which create ethical and compliance risks. Fuji Xerox (Hong Kong) works closely with your company to understand and clarify your objectives in order to design and implement a concrete improvement plan which will help your company meet its sustainability goals.

Fuji Xerox (Hong Kong)’s Sustainability Management Services also improve your company’s public relations and stakeholder dialogue by developing and positioning a green strategy.  We help your company reach out to the relevant stakeholders across different media channels by concentrating on their specific focus areas.