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Fuji Xerox (Hong Kong) announces the first-ever Enterprise Innovative Efficiency Capability Index in Hong Kong

Over 70% of surveyed enterprises in Hong Kong scored “Low” or “Insufficient” in the Index, revealing plenty of room for improvement

Hong Kong, September 12, 2017 Fuji Xerox (Hong Kong) Limited (Fuji Xerox (Hong Kong)), a trusted information and communications technology (ICT) partner and thought leader in driving innovation at workplace, have funded Knowledge Management and Innovation Research Centre (KMIRC) of The Hong Kong Polytechnic University (PolyU) earlier to conduct a collaborative research project measuring capability of enterprises to perform efficient work in an innovative way. Today, Fuji Xerox (Hong Kong) releases the first-ever Enterprise Innovative Efficiency Capability Index (EIECI) in Hong Kong. From whole new perspectives, the Index reveals efficiency of all companies from small, medium to large sizes. It also sets an industry standard to measure innovative efficiency in an objective and consistent way.

 

“We are thrilled to create an unprecedented Index for Hong Kong enterprises to benchmark themselves, through funding and conducting a collaborative research project with Knowledge Management and Innovation Research Centre of The Hong Kong Polytechnic University,” said Herbert Hui, Managing Director, Fuji Xerox (Hong Kong). “By introducing Enterprise Innovative Efficiency Capability Index, we want to highlight the importance of increasing efficiency with innovation to business decision-makers and management. We look forward to conducting this research annually and increasing the representativeness of this Index further with more participations.”

 

The firstly launched EIECI research by Fuji Xerox (Hong Kong) indicates over 70% of the respondents scored “Low” or “Insufficient” in innovative efficiency capability. Only 8% of the respondents scored “Good” or “Excellent”. The overall EIECI score is only 42.24 out of 100 at a rating of “Low” — the second lowest in the scale. This demonstrates Hong Kong enterprises are facing plenty of room for improvement on innovative efficiency.

 

“According to the research results, the innovative efficiency capability of responding companies is relatively low in general. We hope EIECI can help Hong Kong businesses to let go their outdated mindsets of measuring efficiency in traditional ways such as effort, resources, energy, etc. Instead, they should measure efficiency in an innovative way, and revolutionize their companies with innovation,” said Prof. W.B. Lee, Chair Professor and Director, Knowledge Management and Innovation Research Centre, The Hong Kong Polytechnic University.

 

EIECI research was carried out by KMIRC of PolyU from May to August this year through online survey collection and in-depth interviews with respondents. 100 respondents from companies of various sizes responded and provided information to form this Index — showing efficiency level of Hong Kong enterprises in an innovative way for the first time.  The study looked into the company in these five dimensions, Strategy, Customer-centric, Office Environment, Process and Empowered Employee (SCOPE), and the SCOPE are composed of 14 aspects (refer to appendix).

 

The respondents of EIECI were divided into six large industries, including the four pillar industries in the Hong Kong economy (financial services & banking, trading & logistics, tourism, and professional & producer services), manufacturing and other industries. Among all, financial services & banking stands out with 10%scored “Excellent” — the highest rating in innovative efficiency capability. 20% of the respondents from tourism scored “Good” — the second highest rating. 7% of the surveyed trading & logistics companies scored “Good”. On the other hand, manufacturing and professional & producer services performed comparatively weak in the EIECI survey, with 29% and 28% of respondents scored “Insufficient”, the lowest rating respectively.

 

“One of our customers from the professional services industry participated in this EIECI survey. They said this Index provides a useful framework for businesses to look at efficiency from another perspective. It also provides grounds to get resources and support on driving innovation in workplace and operation,” shared by Jon Chung, Director of Marketing, Fuji Xerox (Hong Kong) at the press conference.

 

Fuji Xerox (Hong Kong) foresees to conduct this EIECI research continually on an annual basis for enterprises in Hong Kong to evaluate themselves, and better understand their strengths and weaknesses. This provides information to adjust their strategies accordingly and hence increase companies’ competitiveness in the market. Fuji Xerox (Hong Kong) hopes that more enterprises will participate in EIECI year-on-year, so that EIECI can represent the Hong Kong industry more precisely. In addition, Fuji Xerox (Hong Kong) looks forward the ratings of all surveyed companies will be increased every year, so that Hong Kong is becoming a highly innovative and efficient metropolitan city that continues to stay ahead in the fierce international market.

 

 Event photo 1

Event photo 1: Fuji Xerox (Hong Kong) Managing Director Herbert Hui shares the concept of the first-ever Enterprise Innovative Efficiency Capability Index in Hong Kong and his vision of uniting businesses to drive Hong Kong becoming a highly innovative and efficient metropolitan city with this new standard.

 

 Event photo 2

Event photo 2: Knowledge Management and Innovation Research Centre of The Hong Kong Polytechnic University Chair Professor and Director Prof. W.B. Lee introduces the background, methodology and results of Enterprise Innovative Efficiency Capability Index. He expects enterprises to measure efficiency in an innovative way, and revolutionize their companies with innovation.

 

 event photo 3

Event photo 3: Fuji Xerox (Hong Kong) Marketing Director Jon Chung shares the Enterprise Innovative Efficiency Capability Index results of different industries.

 

 event 4

Event photo 4: (From left) Fuji Xerox (Hong Kong) Marketing Director Jon Chung; Fuji Xerox (Hong Kong) Managing Director Herbert Hui and Knowledge Management and Innovation Research Centre of The Hong Kong Polytechnic University Chair Professor and Director Prof. W.B. Lee release the first-ever Enterprise Innovative Efficiency Capability Index in Hong Kong.

 

High-resolution photos can be downloaded from: https://goo.gl/uksoJL   

 

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About Fuji Xerox (Hong Kong) Limited

Fuji Xerox (Hong Kong) Limited is your trusted information and communications technology (ICT) partner in providing leading Document Services and Communication. Established in 1964 and known formerly as Rank Xerox (Hong Kong) Limited, Fuji Xerox (Hong Kong) became part of Fuji Xerox Co. Ltd. in December 2000. It now has around 900 employees. The company provides leading-edge ICT specializing in document management consultancy to every industry through a full range of solutions and services from multifunction devices; production printing systems; document management and workflow software; to enterprise print services, document supply chain management and business process services. For more information about Fuji Xerox (Hong Kong), please call the customer support center on (852) 2513 2513 or visit the website: https://www.fujixerox.com.hk/

 

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