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Facility Management Services

Overview

Are you tired of all the manual and complicated administrative process every time you have to book meeting rooms, announce visitors, arranging resources and services for your meetings? Are you frustrated with the time wasted and the scheduling errors? Do you know business professionals spend 4.75 hours arranging an average 8.9 meeting a week?* According to research, 20% of booked meeting rooms are never used and £5,000 (equivalent to HKD$60,000) pa losses on each meeting room.

Fuji Xerox provides an integrated Facility Management Services from online meeting room booking system, digital signage solution, asset & facility management to onsite support management and customer care services. This integrated Facility Management Services is tailored to your business needs and combining site-based services with off-site deliveries for optimizing efficiency, enhance flow management by working process improvement. We know your core business, so we can excel in your non-core activities and let you focus on your core competency.

Business Challenges

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Services

We know your challenges, and this is why we are here to help.

Facility Management Services consist of 6 major components- including Meeting Room Booking System, Display Panel, Digital Signage, Customer Care Services, Facility Management and On-site Receptionist services. 

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1.       Meeting Room Booking

• Up to date cloud based view of room availability
• At a glance information on attendees, meeting purpose and duration
• Quick and easy single transaction form based input

2.       Display Panel

• Display information including current and upcoming meeting
• Participants would not suddenly disturbed by others during meeting

3.       Digital Signage

• Manual check-in/check-out feature on tablet
• Automatic release booked room if room not check-in after predefined time
• Extend current booking time upon room available

4.       Customer Care Services

• A complete workspace management service handling all aspects
   • Arrange resources for meeting room setup
   • Order of catering services
   • Other services for meetings and events

5.       Facility Management

• Help organizations to keep track of assets through:Regular on-site inventory check
   • Provide facility check report
   • Helpdesk services

6.       On-site Receptionist & Catering Services

• Manpower outsourcing service supplying office staff such as receptionist, tea lady, meeting room helper, and client service line etc.

Benefits

1.       Hassle Free Process
• Provide an integrate effective and sustainable solution to all our clients
• Strive to achieve real cost efficiency and increase productivity
• Safeguarding you peace of mind by ensuring everything works through our professionals


2.       Measurable Results
• Help organizations to reduce costs and create value by making smarter connections between your people, processes, and technology, using our Lean Six Sigma methodology.
• Service Level Agreement (SLA) and reporting (standard and analytic reports) facilitates continuous improvement.


3.       Reduced complexity
• Users can view meeting room availability and reserve a room online, eliminating the need for specific staff members to administrate meeting room booking.


4.       Maximize utilization
• If a user does not turn up for their meeting after a designated time the meeting room can be released again to be booked.


5.       Greater efficiency
• Streamline business process by centralizing all administration of meeting rooms and bookings.

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