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Report Meter Reading

To facilitate our calculation and billing of meter charges, please report your meter reading on or before the 25th of each month by one of the following methods:

1. Via Website: To report the meter reading(s) of your machine(s) online, please complete the e-form below:
Mandatory
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(Collection of contact telephone no. is for information verification if any.
E-receipt acknowledgement with submission summary will be sent to the email address as provided.)
Model NumberMachine Serial
Number
Meter 1Meter 2Meter 3
Model NumberMachine Serial
Number
Meter 1Meter 2Meter 3
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[ Add More Machine Reading ]

2. By Post :Fill in the Meter Reading Form and then send it to us by mail.

Hong Kong:P. O. Box 500, General Post Office, Hong Kong
Macau:9/F ABN, Golden Dragon Centre (Edf. Comercial Zhu Kuan Mansion), No.105 Avenida Xian Xing Hai, Macau

 

3. By Fax:Fill in the Meter Reading Form and then send it to us by fax.

Hong Kong:(852) 2513 1170
Macau:(853) 2857 4996

 

4. By Phone:Call our Customer Support Center to report the reading.

Hong Kong:(852) 2513 2513
Macau:(853) 2855 8008

 

5. By Email:Send the following information to our email address.

Hong Kong:FXHK.meter@hkg.fujixerox.com
Macau:Macau.meter@hkg.fujixerox.com
  • Customer name
  • Serial number of equipment
  • Meter Readings
  • Contact person
  • Phone number

Customers are recommended to report meter on or before 25th of each month, otherwise, the invoice will be issued based on an estimation of “average monthly copy volume” or service meter record(s) of your equipment(s) without further notice.

Fuji Xerox (Hong Kong) shall be entitled through its authorized representatives to enter the Customer’s premises at all reasonable time to inspect the meter on the equipment and record meter readings. Fuji Xerox (Hong Kong) also reserves the right to issue invoice based on service meter record for those equipment(s) with consecutive meter estimation.

Specimens of our different types of invoices with bilingual descriptions are available. Customers are welcome to view the details by clicking here.

Should customers have any questions in relation to the invoices or the meter readings, please contact our Customer Support Center at:

Hong Kong:(852) 2513 2513
Macau:(853) 2855 8008

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