Social Media Policy
1. Purpose of Setting a Social Media Policy
Fuji Xerox and its affiliated companies (hereafter Fuji Xerox) provide a social media policy to ensure quality communication with customers using social media and to improve our business activities.
2. Approach to Information Transmission
Fuji Xerox will engage in communication with customers with an approach to transparent and consistent information transmission.
3. Attitude for Participation in Social Media
4. Respect for Employees' Communication in Social Media
5. Personal Information Practices
6.1 Publication Content and Correspondence
Product information and messages to our customers are published through Fuji Xerox's official accounts. Fuji Xerox ensures we will go through all enquiries and opinions obtained through social media, however, please understand that we may not be able to respond quickly or reply to all opinions.
Please be careful with account names that resemble Fuji Xerox's official accounts. Current official account in Hong Kong is listed below:
Fuji Xerox official YouTube global channel :
The opinions and behavior of Fuji Xerox's employees in social media may differ with Fuji Xerox's official view. Also, when necessary and using appropriate means, Fuji Xerox saves a log of social media activities, including posts and comments exchanged with customers. The log is only used to improve our services and is not disclosed to any third party.